CUPS "Unable to add document to print job"

[Timothy Murphy]

My network printer - a Samsung CLP-325W - has stopped working
from my Fedora-17/KDE laptop.
I've tried both the Samsung Linux Unified Printer Driver,
and the foo21pdl driver.
In both cases I get the error
-------------------------------
E [06/Sep/2012:12:39:38 +0100] [Job 37] Unable to add
document to print job
-------------------------------
in /var/log/cups/error_log .

The printer is seen by CUPS.

I've googled for this, and it seems a common problem;
but I haven't seen any mention of what the error means,
or what one can do about it.

The printer is working fine, since I have Windows XP on this
laptop,
and have no problem printing from that.

I wonder if anyone else has encountered this problem,
or can suggest how to resolve it?

[Jim]

Post by Timothy Murphy
My network printer - a Samsung CLP-325W - has stopped working
from my Fedora-17/KDE laptop.
I've tried both the Samsung Linux Unified Printer Driver,
and the foo21pdl driver.
In both cases I get the error
-------------------------------
E [06/Sep/2012:12:39:38 +0100] [Job 37] Unable to add
document to print job
-------------------------------
in /var/log/cups/error_log .
The printer is seen by CUPS.
I've googled for this, and it seems a common problem;
but I haven't seen any mention of what the error means,
or what one can do about it.
The printer is working fine, since I have Windows XP on this
laptop,
and have no problem printing from that.
I wonder if anyone else has encountered this problem,
or can suggest how to resolve it?

Check SeLinux first for a message I had about Ten Selinux errors I had
to fix when I installed a CLX3175FN
using the CLX3170 driver from Samsung.

[Timothy Murphy]

Post by Jim

Post by Timothy Murphy
My network printer - a Samsung CLP-325W - has stopped working
from my Fedora-17/KDE laptop.

Check SeLinux first for a message I had about Ten Selinux errors I had
to fix when I installed a CLX3175FN
using the CLX3170 driver from Samsung.

I should have said that I have SELinux set to permissive,
so I don't think the problem lies there.
Incidentally, I have exactly the same problem (with the same printer)
on two Fedora-17 laptops.

Actually, I have a kind of solution.
If I install the printer - using a different queue name -
using the AppSocket/HP JetDirect protocol instead of http or ipp
with the driver foo2qpdl , except that printing is only in black.

It seems almost as though there was a problem with the ipp protocol.

[Dale Dellutri]

Post by Timothy Murphy

Post by Jim

Post by Timothy Murphy
My network printer - a Samsung CLP-325W - has stopped working
from my Fedora-17/KDE laptop.

Check SeLinux first for a message I had about Ten Selinux errors I had
to fix when I installed a CLX3175FN
using the CLX3170 driver from Samsung.

I should have said that I have SELinux set to permissive,
so I don't think the problem lies there.
Incidentally, I have exactly the same problem (with the same printer)
on two Fedora-17 laptops.
Actually, I have a kind of solution.
If I install the printer - using a different queue name -
using the AppSocket/HP JetDirect protocol instead of http or ipp
with the driver foo2qpdl , except that printing is only in black.
It seems almost as though there was a problem with the ipp protocol.

I assume you've read and considered all the info on this web page:
http://www.openprinting.org/printer/Samsung/Samsung-CLP-325w

[Timothy Murphy]

Post by Dale Dellutri

Post by Timothy Murphy
My network printer - a Samsung CLP-325W - has stopped working
from my Fedora-17/KDE laptop.

http://www.openprinting.org/printer/Samsung/Samsung-CLP-325w

I had read that document, and had not seen anything in it that helped me.
What exactly do you find in it that might help?

One odd feature of the document is that it states
"User-contributed Printer Entry
This printer entry was contributed by a user
but was not yet verified or proofread by the site administrators.
Therefore it is not included in the Foomatic packages."
What is odd is that I could not find this printer entry anywhere.

Also it says "Discussion forum
Look for help in our forum for printers from Samsung."
but when you go to the URL provided,
<http://forums.openprinting.org/list.php?31>,
one is told that "This site is down for maintenance."

[Jim]

Post by Timothy Murphy

Post by Jim

Post by Timothy Murphy
My network printer - a Samsung CLP-325W - has stopped working
from my Fedora-17/KDE laptop.

Check SeLinux first for a message I had about Ten Selinux errors I had
to fix when I installed a CLX3175FN
using the CLX3170 driver from Samsung.

I should have said that I have SELinux set to permissive,
so I don't think the problem lies there.
Incidentally, I have exactly the same problem (with the same printer)
on two Fedora-17 laptops.
Actually, I have a kind of solution.
If I install the printer - using a different queue name -
using the AppSocket/HP JetDirect protocol instead of http or ipp
with the driver foo2qpdl , except that printing is only in black.
It seems almost as though there was a problem with the ipp protocol.

If you have a Network printer, I set my printer up as ;

lpd://192.168.1.127/PASSTHRU and it prints fine. IF your using a router
get printer IP from router.

[Rick Stevens]

Post by Timothy Murphy
My network printer - a Samsung CLP-325W - has stopped working
from my Fedora-17/KDE laptop.
I've tried both the Samsung Linux Unified Printer Driver,
and the foo21pdl driver.
In both cases I get the error
-------------------------------
E [06/Sep/2012:12:39:38 +0100] [Job 37] Unable to add
document to print job
-------------------------------
in /var/log/cups/error_log .
The printer is seen by CUPS.
I've googled for this, and it seems a common problem;
but I haven't seen any mention of what the error means,
or what one can do about it.
The printer is working fine, since I have Windows XP on this
laptop,
and have no problem printing from that.
I wonder if anyone else has encountered this problem,
or can suggest how to resolve it?

It might be an SELinux denial. Check your /var/log/audit/audit.log
file or the SELinux troubleshooter and see if that's what the problem
is.
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- Rick Stevens, Systems Engineer, AllDigital ricks at alldigital.com -
- AIM/Skype: therps2 ICQ: 22643734 Yahoo: origrps2 -
- -
- Careful! Ugly strikes 9 out of 10 people! -
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